Privacy Policy - Seva Setu


Privacy Policy – Seva Setu

Effective Date: April 4, 2026

Seva Setu ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our mobile application.

1. Information We Collect

To improve our services, we may collect the following types of information:

Personal Information:

Name, mobile number, and address (when you create an account or post a service).

Profile Data:

Information about the services you post and the categories you select.

Device Information:

Device model, operating system version, and unique device identifiers.

Favorites Data:

The list of services you mark as "favorite", which is securely stored in Firebase Firestore.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and manage app services (such as room rent, home services, etc.).

To enable communication between users (Call/WhatsApp).

To improve app performance and fix bugs.

To ensure security and prevent fraud.

3. Information Sharing

Public Display:

When you post a service or advertisement, your name, mobile number, and service details may be visible to other users so they can contact you.

Legal Requirements:

We may share information with government authorities if required by law.

We do not sell your personal information to any third party.

4. Data Security

We use secure cloud platforms such as Google Firebase to protect your data. However, no method of transmission over the internet is 100% secure. While we strive to use the best security practices, we cannot guarantee absolute security.

5. Your Choices and Control

Delete/Edit Profile: You can delete or edit your posted services at any time.

Logout: You can log out of the app at any time.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through the app.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: sanjaykumardhirhe@gmail.com

 

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