Privacy Policy - Seva Setu

Privacy Policy – Seva Setu

Effective Date: April 17, 2026
Service Provider: Sanjay Kumar Dhirhe

Seva Setu ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

1. Information We Collect

a) Personal Information

  • Name

  • Mobile Number

  • Address

(Collected when you create an account or post a service)

b) Service & Profile Data

  • Service details you post

  • Selected categories

  • Uploaded content (including photos)

c) Device Information

  • Device model

  • Operating system version

  • Unique device identifiers

d) Favorites Data

  • Services marked as "favorite"

  • Stored securely using Firebase

2. How We Use Your Information

We use your data to:

  • Provide and manage app services

  • Enable communication between users (Call / WhatsApp)

  • Improve app performance and user experience

  • Detect and prevent fraud or misuse

  • Provide customer support

3. Advertising (Google AdMob)

We use Google AdMob to display ads in order to keep our app free.

AdMob may collect:

  • Device identifiers

  • Approximate location

  • Ad interaction data

You can control personalized ads from your Google Account settings.

4. Information Sharing

a) Public Information

When you post a service, the following may be visible:

  • Name

  • Mobile number

  • Address

  • Service details

  • Uploaded images

b) Third-Party Services

We use the following third-party services:

When you upload images, they may be processed and stored on ImgBB servers and may be accessible via generated links.

These third-party services may collect and process your data in accordance with their respective privacy policies. We encourage users to review their policies for more information.

c) Legal Compliance

We may disclose information if required by law or government authorities.

d) No Selling of Data

We do not sell your personal information to any third party.

5. Data Security

We use secure cloud infrastructure such as Firebase.
However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Edit or delete your posted services

  • Stop using the app at any time

  • Request deletion of your data via email

7. Data Retention

We retain your data only as long as necessary to provide services or comply with legal obligations.

8. Children's Privacy

Our app is not intended for children under 13.
We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy anytime.
Changes will be reflected with a new effective date.

10. Contact Us

📧 Email: sanjaykumardhirhe@gmail.com


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